ERP (Enterprise Resource Planning) System Implementation Service
An ERP implementation is not an IT initiative. When an organization believes that it is, and tasks the IT department with everything from software selection to implementation to training to internal communication, it is setting itself up for ERP failure. Sure, the system might get up and running. And staff might actually use it to perform some basic functions. But it will probably never provide the true operational benefits it could have and should have.
There is no arguing — nor should there be — that the IT department plays an integral role in ERP implementations. These are the men and women who are the masters of the technical side of the system, handling configuration, customization and all the other complicated stuff that the corporate suits have incredibly little to do with — and that the system can’t run without. But an IT staff, talented and knowledgeable as they are, typically are not the operational experts that need to drive an ERP project. Speaking in generalities, they don’t tend to have the broad, all-encompassing vision of the business that a COO has.
Further, they don’t tend to have the authority to make hundreds & may be thousands of top-level decisions (about business process management, about standardization, about streamlining) that need to be made in order to derive ROI from an enterprise software solution. Yet they are all too frequently given the responsibilities of an enormous (and potentially thankless) job: choose, implement and oversee the adoption of an entirely new way of doing business.
Tougher competition in the marketplace is generating the need to better optimize resources, improve profitability and keep customers satisfied. Companies are increasingly implementing Enterprise Resource Planning (ERP) software solutions to improve operations and provide faster customer response.
ECPAs role is to help our clients choosing an ERP solution that meets their specific business requirements will enabling them to have a smoother implementation. If the software package is written for our industry, they won’t have to custom design a solution. One of the top reasons ERP implementations fail is because the software doesn’t meet basic industry specific business requirements. Although Customized solutions may be time consuming to implement but it sure have unique benefits for each enterprise.
However; purchasing or customizing an ERP application is only half the battle. A well-designed implementation plan is the key to success.
ECPAs Implementation Steps for an ERP System
ECPAs role is to help the enterprise to assign a project team with employees from sales, customer service, accounting, purchasing, operations and senior management. ECPAs role is to ensure that each team member should be committed to the success of the project and accountable for specific tasks, i.e. developing a timeline, finalizing objectives, formulating a training plan. ECPAs makes sure to include first line workers as well as management on your company team.
ECPAs during ERP implementation ensures that the team of your enterprise performs an analysis on which business processes should be improved:
ECPAs sets objectives that should be clearly defined prior to implementing the ERP solution. ERP systems are massive and your company may not be able to implement every function. That’s why ECPAs helps your company to define the scope of implementation.
Examples of objectives would include:
ECPAs helps the team to develop a project plan which includes
ECPAs ensures that the end result of the project plan should be a “to do” list for each project team member.
To achieve an effective review for software capabilities ECPAs is careful to do the following:
ECPAs is keen to identify manual processes so as to evaluate which processes that are manual and should be automated with the ERP system.
ECPAs supports the project team to develop standard operating procedures (SOPs) for every aspect of your company business. These procedures should be documented & ECPAs is Making sure that the documentation process is modified to meet as your company SOPs changes.
Examples of SOPs:
ECPAs Role here is to help your enterprise to do the following:
During ECPAs managing the ERP implementation process the project team should practice in the test database to:
ECPAs is responsible of making sure that the actual test mirrors the Standard Operating Procedures outlined in step 2, and determine whether modifications needed to be made.
At this Stage ECPAs is in charge to:
Sample Final Go Live Countdown Checklist Sample:
Developing a structured evaluation plan which ties back to the goals and objectives that were set in the planning stage. In addition, a post-implementation audit should be performed after the system has been up and running for the first week for reconciliation purposes and three to six months following to test whether or not the anticipated ROI and business benefits are being realized. Comparing actual
numbers with previously established benchmarks will reveal if the software tool does what it is intended to do – add value to the business. It is important to periodically review the system’s performance to maximize ROI.
Finally we can summarize ECPAs role in making your enterprise capable of implementing your industry customized ERP System